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Marketplace fees

ONDC Seller Onboarding for Indian D2C Brands 2026

By Sylvr Founder's Desk

ONDC is the government-backed open commerce protocol for India. As of 2026, the platform is operational across food, grocery, and beauty, but order volumes for most brands remain a small fraction of Amazon/Flipkart. The strategic question is when to invest, not whether.

How ONDC differs

Buyers and sellers connect through any participating app — a buyer on Paytm can order from a seller listed via PhonePe. This breaks the marketplace's customer-ownership lock-in. Take-rates are lower: a network fee and no marketplace commission. We do not publish a figure for ONDC network fee yet.

Realistic 2026 view

ONDC volumes for most brands are small next to Amazon and Flipkart in beauty and FMCG. For brands with strong direct-D2C operations, ONDC adds a low-cost additional channel. For brands without warehouse and last-mile partnerships, the operational overhead exceeds the volume.

Questions founders ask

What's the take-rate on ONDC?

There is a network fee; read it with your seller app. We do not publish a figure for ONDC network fee yet. Total all-in cost depends on which buyer-app and seller-app you use and their respective fee structures.

Is ONDC a viable primary channel?

Not yet for most categories. Volumes are insufficient to make ONDC a primary channel for D2C brands at 2026 scale. Treat it as a supplementary low-cost channel.

Which seller apps are most active?

Mystore, eSamudaay, and SellerApp are commonly used. The right choice depends on your category and fulfilment setup.