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Unit Economics

D2C vs Marketplace — True Margin Comparison for Indian Brands

By Sylvr Founder's Desk · Last checked 4 Nov 2026

On gross margin, D2C usually wins over marketplaces, because no commission is taken. On CM2, after the cost of getting the customer, the gap narrows, and D2C can lose to high-intent marketplaces like Nykaa. The full picture requires comparing CM2, not gross margin.

Why D2C gross looks better

No marketplace commission. For comparison, Amazon's referral fee for make-up above ₹1,000: 7%. Amazon (sell.amazon.in), read 4 Nov 2026. Nykaa publishes no seller rate card for beauty (public pages, checked 4 Nov 2026). No marketplace shipping mandate. Full control of returns. But you pay for the customer: ads to your own site usually cost more per customer than organic marketplace search. We do not publish a figure for Meta Ads CAC for beauty yet.

Source: sell.amazon.in/fees-and-pricing, read 4 Nov 2026.

Why marketplace CM2 can win

High-intent marketplace search usually converts better than ad traffic to a D2C site. We do not publish a figure for marketplace search conversion for beauty yet. The CAC math works when the marketplace's organic intent does the customer-acquisition work for you. Repeat orders, however, structurally favor D2C.

Sources

Every figure above is here. A page with a figure and no source here does not publish.

  1. sell.amazon.in/fees-and-pricing, read 4 Nov 2026. Open the source ↗

Questions founders ask

What's a typical Indian D2C site conversion rate?

It depends on the traffic source; measure yours. We do not publish a figure for D2C conversion from ad traffic yet. Repeat customers and email-list traffic convert higher.

Is D2C always lower CAC than Amazon?

No. Amazon Sponsored Products on high-intent skincare keywords can compete with Meta Ads to a D2C site on cost per customer; compare your own. We do not publish a figure for Amazon Sponsored Products CAC for skincare yet.

How should I split inventory between D2C and marketplaces?

Many Indian D2C brands sell across their own site and the marketplaces, with marketplaces driving acquisition and the own site driving repeat; we do not publish a typical split yet.